Appointments
We encourage patients to schedule regular check-ups in advance. There are various times during the year where there is a rush of requests for school physicals and sports clearance examinations. Please make sure that you do not find yourself in a position in which your child cannot return to school or sports because of medical clearance.
We try our best to accommodate all requests, but sometimes it may be impossible. Sick call visits or urgent care visits are scheduled during the morning.
All sick children will be seen that day. In order to be able to provide same day urgent care visits, we do ask that chronic or non-urgent conditions such as (i.e. acne, behavior issues, constipation, etc.) be scheduled in advance. Our staff will always do their best to try to accommodate you in the safest and hopefully most convenient way that they possibly can.
Payment Options
At the end of your child’s examination, the doctor will give you an encounter form. He or she will note the type of examination, procedures, tests or medications for which you will be charged. Take the form to the “check-out” window at the front desk. Our office is a “fee-for-service” practice and, as such, payment in full is required at the conclusion of your visit.
We expect payments for services from the parent accompanying the child. If an absent parent has financial responsibility, we must ask for payment from you and allow you to make arrangements with the responsible party.
We currently have contracts with several insurance companies in the form of HMOs, PPOs, etc. for which we will accept your co-payment and file for your services.You must present your card at each visit. Occasionally, a double co-payment is required if laboratory services are provided. Please check with your carrier regarding any benefit or co-payment questions.
We hope this information will help make your relationship with our office a pleasant one. Please tell us if you are experiencing a problem. We look forward to a warm and rewarding relationship with you and your family.
Physical Exams
Each year at the time of your child’s physical examination, a generic health form is generated by our computer and filled in by your physician. This form encompasses all the necessary medical clearance data required by all institutions. It is to be used in place of all school, camp and sports participation given to you. We ask that you make copies of the original in the event you need to use it more than once. Replacement of this form will be provided at a nominal fee. We will not fill in the individual forms.
Should you have an appointment with one child and wish to have a sibling checked, we ask that you call and notify the office so that time will be made available to accomplish this. If you arrive with another child that needs an appointment, we will not be able to see this child right away. Our staff will give you the next available time slot, which may be right away or after a couple of hours depending on the season.These are the kind of issues that cause our doctors to fall behind schedule.
We ask that you give the office at least 24 hours notice if you wish to cancel or reschedule an appointment. There may be a service charge for missed appointments.
Newborn Visits
Exams for newborn infants are performed at 2 weeks of age and 6 weeks of age. Visits will then occur at a frequency of every month until 8 months, then every other month until the baby is one year old. After that visits will be every three months until 2 years old and then yearly. Some weight checks may also be done within the first six months.
This recommended schedule is designed by the AAP to accommodate the numerous vaccines that need to be administered and to examine the development of the baby. A deviation from this schedule may occur depending on the well care limitation of your insurance company. Please contact them and find out how many well baby check-ups are allowed.
Hospital Affiliations
Please note that our doctors see patients at Good Samaritan Medical Center, Southside Hospital and St. Catherine’s of Sienna Hospital.
Good Samaritan Hospital is our preferred hospital for children. It has a freestanding pediatric emergency department, as well as a pediatric intensive care unit, and a multidisciplinary subspecialty care department.
The main telephone number for Good Samaritan Hospital is 631-376-3000.
Office Laboratory Procedures
Our in-office lab is capable of doing throat cultures for strep (including rapid testing), urinalysis, urine cultures, hematocrit levels (to test for anemia), mono screening, and testing for occult blood in stools.
Sunday & Holiday Visits
- Sunday and Holiday hours are strictly reserved for sick visits. No physical examinations will be performed on these days, regardless of the situation.
- During the months of September to January, we do hold flu clinics in order to properly immunize all the patients that come to RBK in a timely and convenient fashion.
- We offer Urgent Care Services on Sundays from 12 to 8 at our Saxon Office Location.