Training Videos
PCC creates Training Videos on popular software topics. You can find them throughout the PCC Help system, or use the list below.
Daily Operations, New Employee
- Partner Basics
- Patients and Families
- Insurance Policies
- Patient Check-In
- Posting Personal Payments
- Correct Mistakes (oops)
- Structured Notes in the Family and Patient Editors
Back Office
- Read EDI Reports
- The Recaller
- Running SRS Reports
- Auto-Posting Insurance Payments
- Contract Fee Schedules (Allowables)
- Provider Identifiers and Alternate Providers
- Provider Work Schedule (scrod)
- Insurance Policy Change Log
2002 Scheduler Videos
These videos were created in 2002 during the initial release of the Scheduler. They do not feature audio.



